Refund Policy

Return Policy

We provide a 30-day return window, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return, your item must be in the original condition that you received it, unworn or unused, with tags attached, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To initiate a return, please contact us at [email protected]. Upon approval of your return request, we will issue a return shipping label and provide detailed instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

For any questions regarding returns, please contact us at [email protected].

Damages and Issues

We urge you to inspect your order upon receipt. If the item is defective, damaged, or incorrect, please contact us immediately. We will promptly evaluate the issue and take appropriate measures to rectify it.

Exceptions and Non-Returnable Items

Certain items are ineligible for return, including:
– Perishable goods (e.g., food, flowers, plants)
– Custom products (e.g., special orders, personalized items)
– Personal care items (e.g., beauty products)
– Hazardous materials, flammable liquids, or gases

If you have questions or concerns about a specific item, please reach out to us.

Please note that we do not accept returns on sale items or gift cards.

Exchanges

The most efficient way to ensure you receive the correct item is to return the item you have. Once your return is accepted, you may proceed with a new, separate purchase for the desired item.

Refunds

After receiving and inspecting your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed and automatically applied to your original payment method. Please be aware that your bank or credit card company may take additional time to process and post the refund.

For further inquiries or assistance, please contact us at [email protected].